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GEN4-ULCD-70DCT-CLB-SB Touch not working

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  • GEN4-ULCD-70DCT-CLB-SB Touch not working

    I recently purchased a GEN4-ULCD-70DCT-CLB-SB and a GEN4-ULCD-70DT, the GEN4-ULCD-70DT uploaded with the TouchDetect example code works perfectly however the GEN4-ULCD-70DCT-CLB-SB uploaded with the same code is unresponsive to touch, I have also tested other codes and the touch for the GEN4-ULCD-70DCT-CLB-SB won't work.

    Is there something else I need to do for this model?

    Thanks,
    Jacob

  • #2
    Hi Jacob,

    Thank you for your message. I see that you have sent a similar inquiry through our ticketing system. We will continue support through that ticket. Thank you.

    Best Regards,
    Doff

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