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  • Missing App Notes

    I keep finding the answers to my questions here but the links to the app notes are broken. Where is this link now located?

    http://www.4dsystems.com.au/appnote/4D-AN-00004/

  • #2
    Hello,

    Sorry for this, we just launched our new website overnight, and yes the location for the App Notes have moved.
    This has been raised with our IT guys, but for the moment you will have to look manually for the Appnote in the new area, until this is sorted out.

    I apologise for this.

    This should hopefully get you to that Appnote
    https://4dsystems.com.au/blog/4D-AN-00004/

    Please stick with us while we sort out these teething issues

    Regards
    James

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    • #3
      James, you're probably aware but the app note links are still broken. Even the one you posted above. It's unfortunately become a pain to find the info I need recently. Any ETA on getting this resolved?

      I'm curious, are your web developers planning to honor the legacy URLs that exist in all of your old/existing PDF documentation? I really hope so. Clicking on reference links in your manuals and being taken to a dead page is quite frustrating.

      Thanks for looking into this.

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      • #4
        Hi,
        Our new appnote system has been up for a few weeks and it has redirects in place so the old URL's were still to work, however it seems to be case sensitive.
        The new appnote system is https://docs.4dsystems.com.au/app-notes, you can put in the 4D-AN number in there to find them, or just change the 4D-AN to lower case (4d-an) and the above link works fine.
        I will let the IT guys know there is a case sensitive issue and have them resolve it.
        Thanks for reporting it

        https://4dsystems.com.au/blog/4D-AN-00004/ not working, so -> https://4dsystems.com.au/blog/4d-an-00004/ or https://docs.4dsystems.com.au/app-note/4D-AN-00004 for the new system

        Regards
        James

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        • #5
          Thanks James, good to know. Thanks for the short term fix while they get it solved.

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